Please click on the links below to view the FAQ answers. If you can't find the answer your looking for here, please contact us!
What type of payment do you accept?
We accept Mastercard, Visa, Discover & Money Orders. All payments must be cleared, before products are sent to production! All of our credit cards transaction are by PayPal and are used under there SSL (Secure Sockets Layer) and are protected. There is a $30.00 fee for any insufficient funds that occur from credit cards or money orders. We DO NOT accept cash as a form of payment. Cash is impossible to keep track of and there is no record of the amount you actually received.
What can't I get my product designed or printed?
You will need to download our copyright release form, if you want us to use any of your personal photos. We will not design or create anything without the release signed and dated. Thank you for your understanding!
Why can't I purchase any products from your website?
Our custom made products are designed One-by-One. All prices that are listed within our website are a base price and are subject to change. We communicate with our clients to get your the price for the product you choose with the shipping included. This will take out the 3 person and help lower our cost. We take your products, photo(s) and edit them or even design something new. We take pride in creating you with a special gift. We are sorry for the inconvenience and thank you for your patience and understanding. All payments can be sent to our payment center tab listed above the support tab!
I have an image/photo for a design, where do i upload it to?
Send your image/photo/document to this email address: email@example.com. Any professional photos or contents, we will not create or design anything without a signed and dated release from the photographers or owner. Please do not use this email address as a form of contact, you will not receive a response. This mailbox in provided only to send your image/photo/document to complete your product with us. Thank you for your patience and understanding. Adobe reader is required to view
Visit our downloadable form page; CLICK HERE
Is your site secure?
Yes! Our site has a SSL from RapidSSL. All payments are sent through PayPal.
Do you accept returns?
Sorry we DO NOT accept exchanges or returns! Unfortunately we CANNOT guarantee that all products will work for you and your body. Our products cannot be restocked and resold after they ship. We are sorry for the inconvenience and thank you for understanding. You agree to not hold Matt Lipsky Design Solutions liable under any circumstance for items that do not work with body. You are responsible for reading the ingredients and making an informed buying decision. If you have any questions please contact us before buying!
Is my donation and/or sponcership tax deductible ?
No Sorry! All donations and/or sponcership made through this website is not tax deductible. We apologize for the inconvenience and thank you for your continued patiences and understanding. We are using all the donations and/or sponcership for the maintenance of our website.
Why do I need the domain name and registration?
Every computer connected to the internet is identified by a unique IP address (such as 255.132.245.12). It quickly became apparent that these numbers weren't too meaningful and as the net grew in popularity it became important to have more memorable ways of identifying the servers. The domain name - unique identifiers that point to specific IP addresses (such as www.mydomainname.com). The domain registration is where your website is located and stored.
What type of Sponsorship do you offer??
We have currently 5 types of sponsorship! All platinum sponsors will receive a free shirt! The following sponsorship are: $5.00-Junior | $15.00-Bronze | $25.00-Silver | $50.00-Gold | $100.00-Platinum. All donations and/or sponsors made through this website is not tax deductible. Thank you for your patience and understanding.
What type of website you design?
We design any type of format that fits your business. We have created websites for Campgrounds, Schools, Small Business, Personal Websites and Others. We absolutely will not under any circumstance create or maintain any warez sites, adult porn sites or any illegal contents sites. Don't even brother asking! Thank you for your understanding!
Do you make child size shirts?
We only offer our sizes in adult: S to 3XL! You can contact us about a special order in childs sizes. Due to the image size going on the material. We like to stick with adult size shirts. Sorry for the inconvenience and thank you for your understanding.
What kind of Logo you design?
We can design any type of logo that fits your company needs. We absolutely will not under any circumstance create any designs that will support warez sites, adult porn sites or any illegal contents sites. Don't even brother asking! Thank you for your understanding!
We reserve the right to use stock images in the creation of designs if required. Costs of this will be outlined to the client prior to purchase if not included in the proposal quote. We retains full ownership of design concepts and materials it produces. Once a final concept is delivered to a client, complete ownership rights to the concept transfer to the client. Unused concepts remain the property of Matt Lipsky Design Solutions. MLDS may still use paid-for concepts in its promotional materials and in its design portfolio.
Can you edit or redesign a copyright image or logo?
As long as we have a signed release form the copyright owner stating that we have the right to modify, change or design the logo! You can download the copyright release form and please email the completed form to firstname.lastname@example.org this will take a week to verify. Please do not use this email address as a form of contact, you will not receive a response. This mailbox in provided only to send your image/photo/documents to complete your product with us. Thank you for your patience and understanding. Adobe reader is required to view
Visit our downloadable form page; CLICK HERE
Still need help, contact us by clicking below!Need Support?